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Dementia Friendly Communities – Part 1: Discover what they are and how we can see them come to life in our own backyard

It is no secret that dementia is a key focus area for many community and aged care organisations. With a growing figure of more than 400,000 Australians currently living with...

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Alternative residential aged care funding models – from ACFI to ‘Option 5’ is the path right to get us to world-class care?

The Alternative Aged Care Assessment, Classification Systems and Funding Models Report, AKA the Wollongong Report, has created a lot of discussion and debate within the industry.  So, we thought we...

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Customer experience – are we there yet? Valuable insights from aged care mystery shoppers

Ever wondered what a mystery shopper would tell you about their experiences interacting with aged care services? We have. One can only wonder what it would be like if the...

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Getting up to speed on the NDIS; the essentials for service providers considering expanding into this market – Free Guide

Are you working for an organisation that has traditionally provided services to the community or aged care sector? Have you been thinking about, or started to take steps towards, providing...

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Retirement living more than downsizing – capitalising on home care reform opportunities to enter into the new era of continuing care retirement living

This year’s changes to the home care package model used here in Australia has opened up new opportunities for innovation and growth. A sector in which real change is possible...

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